How is our e-commerce different from other e-commerce platforms?
Site eCommerce can be added to your existing website and does not require you to start over.
What about security?
Your customers’ payment information is completely safe at Sites eCommerce. All sensitive information always is transmitted via secure HTTPS channel. Moreover, Sites eCommerce is licensed from a PCI DSS validated Level 1 Service Provider which is the gold standard for e-commerce solutions worldwide.
Are there setup or transaction fees?
No. There are no setup or transaction fees with any of our plans.
What currency will I be billed in?
All plans are billed in US dollars.
Can I upgrade or downgrade plans?
Yes, so you can upgrade or downgrade your plan at any time.
What payment options do you support?
Sites eCommerce supports over 40 payment providers globally, including PayPal and Stripe, so there’s a good chance we support your preferred option.
Do you charge bandwidth or storage fees?
No. All Sites eCommerce plans include unlimited bandwidth and storage at no extra charge.
Do you offer refunds?
We offer 50% refund on plans that have not exceeded 6 months usage.
Can I use my own domain name or an existing site?
Absolutely. Your Sites eCommerce store can be added to an existing website residing on your own domain name.
Do you offer any discounts for nonprofit organizations?
Yes. Tell us more about your nonprofit and get 6 months Venture for free.
